Subscription policy
Some items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy options. This cancellation policy outlines how you can change or cancel these types of orders.
Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the subscription duration and frequency you've chosen. Your payment details will be stored securely, and you will be charged for each of these deliveries unless you choose to pay in advance. Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you may cancel it. If you wish to cancel or change your subscription, you can do so at any time. Your order confirmation email includes links to your order, from which you can manage your subscription. Please refer to our refund policy for more information on merchandise and cost refunds.
Pre-orders
When you make a pre-order purchase, you are buying a product that is out of stock or will soon be available but is not yet in stock. We may not collect any payment or a partial deposit during the checkout process, store your payment method, and then process and charge the full amount or the remaining balance at a later date. You may cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, you cannot cancel it, but you may request a full or partial refund. Please refer to our refund policy for more information on merchandise and cost refunds.
